Effective date: 21 October 2026
This Privacy Policy explains how ART APP LTD (“we”, “us”) processes data when you use the Temfy cleaner mobile application for iOS and Android (the “App”) and the temfy.app website (the “Website”). We are the controller of this data for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The App works with your device’s photo library: it shows your photos and videos, lets you mark them for deletion or as favourites, and counts the space you free up. All of this is processed locally on your device. Photos, videos, their thumbnails and metadata are never uploaded to our servers or anyone else’s.
Photos are deleted only after you confirm the deletion in the system dialog. On iPhone, deleted items go to the “Recently Deleted” album, from which you can restore them within the period set by iOS.
The App asks for access to your photo library (to view and delete items). It may also ask for permission to send notifications (clean-up reminders created on the device) and, on iOS, for tracking permission (App Tracking Transparency, see section 5). You can grant or revoke any permission in your device settings; declining notifications or tracking does not limit the App’s core features.
Installation ID. The App creates a random identifier that is not linked to your identity. It is used to check whether Full Access is active and as the identifier in the purchase and analytics services listed in section 5.
Optional Sign in with Google (Android). Signing in is optional and is used only to find Full Access you bought on the Website (see “Buying on the Website”).
Subscription status. To check Full Access from the App, our server keeps only the installation ID and an active/inactive flag. It cannot be used to identify you.
Server requests. To check subscription status, handle activation codes and check for a new version of the Android App, the App sends requests to our server. A temporary request counter based on an irreversible hash of your IP address is kept to prevent abuse; the IP address itself is not stored.
Buying on the Website. To subscribe to Full Access on the Website you sign in with Apple or Google. We verify the sign-in token and store only an irreversible hash (SHA-256) of your email address, linked to your subscription (status, plan, renewal date, Stripe customer and subscription IDs) and to an activation code; when you sign in or enter the code in the App, the hash is also linked to the App’s installation ID. The email address itself is passed to Stripe for the payment and receipt and is not stored by us.
Support requests. You can contact support only through the “Contact us” form in the App settings. A request includes its text, the topic (if you choose one), a contact for our reply (an email address or Telegram username, if you provide one) and technical information: App version, device model, system version, language and region, subscription status and its source (App Store or Website), the App’s installation ID, and the purchase and analytics identifiers (RevenueCat, Firebase Analytics) so that we can find your records and help you. Technical diagnostics are attached: whether Sign in with Apple is used, photo library access (full, limited or denied), whether onboarding is complete, the number of cleanups and cleanup days, the date of the last cleanup, the space freed and the share sorted, the number of items reviewed and marked for deletion, the free swipes left, the swipe sensitivity, whether the widget is installed, whether notifications are allowed, language, time zone, free storage, Low Power Mode and the codes of recent technical errors (without their text). Photos, videos, their names, locations and any other photo library content are never sent. The request is received by a server function of the Website (Netlify): only its text, topic, number and reply contact are delivered to us in the Telegram messenger (Telegram FZ-LLC), while the rest (technical information, identifiers, diagnostics, errors) is stored on the Website’s servers (Netlify Blobs) so the request can be looked up by its number, and is deleted after 12 months. The message is kept in our Telegram conversation for as long as needed to answer it.
Website. The Website uses Google Analytics and Yandex.Metrica, which use cookies to collect anonymous visit data (pages viewed, referrer, device and browser type). The cookie banner on the Website explains this.
Tracking (ATT). On iOS the App asks for tracking permission through the system App Tracking Transparency dialog. Only if you agree may the advertising identifier (IDFA) be used to measure advertising campaigns. If you decline, it is not used and the App works without limitation. You can change this in Settings → Privacy & Security → Tracking.
Advertising ID (Android). Firebase Analytics in the Android App may collect the device’s advertising ID to measure where installs come from. You can reset or delete the advertising ID at any time in your Android settings (Settings → Privacy → Ads, or Settings → Google → Ads).
Some of these providers process data outside the UK, including in the United States. Where this happens, the transfer is protected by the safeguards required by UK GDPR, such as the UK International Data Transfer Addendum or an adequacy decision.
App settings and freed-space statistics stay on your device until you delete the App. The subscription record (installation ID and status) is kept for as long as it is needed to provide Full Access and is deleted at your request. Support request details stored on the Website’s servers are deleted after 12 months; the message in Telegram is kept for as long as needed to answer it. Analytics and crash data are kept according to the retention settings of the providers listed in section 5.
Under UK GDPR you have the right to access your personal data, to have it corrected or deleted, to restrict or object to its processing, to data portability, and to withdraw consent at any time. To use these rights, email us at artappltd@gmail.com. You can also delete all local App data yourself by deleting the App — your photo library is not affected.
If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner’s Office (ico.org.uk) or the data protection authority in your country.
Data travels between the App and our server over an encrypted connection (HTTPS). Your photos stay on your device, so please protect it with a passcode, keep it updated and keep a backup of your library (for example, iCloud Photos). We recommend checking “Recently Deleted” before emptying it.
The App has an age rating of 4+ and has no accounts. We do not knowingly collect personal data from children.
We may update this Policy. The current version is always available at temfy.app/photocleaner/privacy.html; for significant changes we will also let you know in the App.
ART APP LTD — a private company limited by shares, registered in England and Wales, company number 16291637
Registered office: 86–90 Paul Street, London EC2A 4NE, United Kingdom
Email: artappltd@gmail.com
Phone: +44 7400 509825